ThatDonGuy's profile

Problem Solver

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833 Messages

Thursday, July 20th, 2023 12:36 AM

Closed

Series recording starts 3 hours early

I have a series recording set up for America's Got Talent, and the guide shows every episode airing Tuesday nights at 8 PM as scheduled to record. However, while it does record the correct channel, the recording is three hours early - i.e. I am in the Pacific time zone, but the device thinks the show starts at 8 PM Eastern. It is only this particular program that has the problem; all other series recordings, including others on the same channel, work fine.

Official Employee

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46 Messages

2 years ago

@ThatDonGuy Hey there, thanks for letting us know about this that definitely doesn't sound like fun and our team would like to help. Just to confirm, are the Recording Settings, set to start on time and on that specific channel or HD Preferred?

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