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Series recording skipping airings due to guide data error (WNEP2)
Ticket CR282036943. My Johnny Carson series recording on channel 243 (WNEP2) is skipping specific airings on both of my X1 boxes. This is not equipment-related.
Airings that record normally: Mon Nov 2 and Thu Nov 5, both listed as "The Johnny Carson Show," 11:00p to 12:00a.
Airings that do not record: Tue Nov 3, listed under a different title ("Johnny Carson") at 11:35p to 12:00a, and Wed Nov 4, 11:00p to 12:00a. Manual recording also fails on these airings from the TV box and the Xfinity Stream app. Series settings are correct, storage is not an issue, and the boxes have been rebooted and refreshed.
The pattern points to defective guide listing data for those airings (mismatched program or series ID). Please route this to the team that handles guide data and listings corrections. I have a screenshot of the upcoming schedule if needed.


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