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Robster2001
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40 Messages

Thu, Apr 16, 2020 6:00 AM

Series Recording issue

Small complaint, and one that should be easily fixable.

I have a series recording set for "Dark Side of the Ring" on VICE.

For some reason, VICE titled S2E05 of the show as "The Dark Side of the Ring" instead of "Dark Side of the Ring", so that episode didn't record.  It's available On Demand, so I'm OK (and I now have a series recording set for both versions of the title).

In some future update, could you make the recording process smart enough to remove an extraneous "The" to see if this is a series I'm already recording?  Thanks!

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Rustyben

Expert

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24K Messages

1 y ago


@Robster2001 wrote:

Small complaint, and one that should be easily fixable.

I have a series recording set for "Dark Side of the Ring" on VICE.

For some reason, VICE titled S2E05 of the show as "The Dark Side of the Ring" instead of "Dark Side of the Ring", so that episode didn't record.  It's available On Demand, so I'm OK (and I now have a series recording set for both versions of the title).

In some future update, could you make the recording process smart enough to remove an extraneous "The" to see if this is a series I'm already recording?  Thanks!


need to contact vice on that. Comcast uses a guide service that receives the series information (consists of the 'serial number' of the series, and new/repeat flag, and episode title, and season, episode number. the network probably made an error in their submission creating a new 'series number'. 

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