Hello, @Terrif2, I will be happy to take a closer look at your DVR service and help. I'm sorry you are having trouble with the recording feature. When you have a chance send us a message with your name and service address so we can identify and fix the issue. If you select my username you will see a send message option.
Hi, Terrif2. We'd like to help! Are you getting any specific error code when you attempt to record a channel such as this one? What are a couple other networks that you are experiencing this happen with?
Rustyben
Expert
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24.6K Messages
5 years ago
is the space available on the DVR? can you record from a smart device Xfinity Stream TV app?
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XfinityJosephA
Official Employee
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1.9K Messages
5 years ago
Hello, @Terrif2, I will be happy to take a closer look at your DVR service and help. I'm sorry you are having trouble with the recording feature. When you have a chance send us a message with your name and service address so we can identify and fix the issue. If you select my username you will see a send message option.
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CCMorgan
Gold Problem Solver
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3.3K Messages
5 years ago
Hi, Terrif2. We'd like to help! Are you getting any specific error code when you attempt to record a channel such as this one? What are a couple other networks that you are experiencing this happen with?
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