Contributor
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25 Messages
Series Priority Issue - DVR Box Swap - Resulting in Phantom Recordings
Did you swap your DVR recently? I did! Take a look at your Series Priorities list in the Scheduled menu. The plethora of shows (not mine) mysteriously appeared - 130!!!. To ensure your scheduled recording don't get bounced (conflict) and not recorded locate and move your shows to the top positions and make sure you confirm. Comcast is aware and working at their top tier support group - Engineering. It's a WIP and was told to sit tight. If you don't want to wait delete them from your scheduler and then you can delete what's left from the series priority list ONE AT A TIME - highlight the phantom show and hit the "i" button, then recording options then cancel then cancel recording. Tedious I know! :(
Tek
Problem Solver
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919 Messages
2 years ago
I have seen this before and it is frustrating.
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user_a70e61
Contributor
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25 Messages
2 years ago
Update: Hello everybody. I gave up waiting for a Comcast solution. If you want to make this go away you need to delete each Phantom show that’s now in your Series Priority list. I did this a week or so ago and the problem is solved and no reoccurrence of anything but my own show’s recording!
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