Oh no, @user_e371cc! Performing a system refresh may help. It fixes most common issues including any problems with your DVR. Here is how: 1) Log in to Xfinity.com
2) Click the Account icon (purple icon) and click Support
3) Under TV & Streaming, click Troubleshoot.
4) After a system scan you will be presented with the option to perform a system refresh.
Next, can you please try recording a series, and let us know if this helped? Thank you!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRaf
Official Employee
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870 Messages
2 years ago
Good evening. When you have a moment, can you check your DVR and see if you still have series listed to record for future dates? Thanks!
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user_e371cc
2 Messages
2 years ago
I'm having the same problem - very annoying!
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