Good afternoon user_e7296f I certainly understand the frustration if you are trying to watch programming, and the picture is acting up. We are more than happy to assist you. You have reached the right team. I know you mentioned swapping a box, what other troubleshooting steps have you taken so far?
XfinityJon
Official Employee
•
1.1K Messages
2 months ago
Good afternoon user_e7296f I certainly understand the frustration if you are trying to watch programming, and the picture is acting up. We are more than happy to assist you. You have reached the right team. I know you mentioned swapping a box, what other troubleshooting steps have you taken so far?
0
0