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1 Message

Friday, December 19th, 2025 8:57 PM

Send technician

Picture choppy and stopping. I changed the box at Xfinity. I know the tv is not the problem 

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Official Employee

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972 Messages

1 month ago

Good afternoon user_e7296f I certainly understand the frustration if you are trying to watch programming, and the picture is acting up. We are more than happy to assist you. You have reached the right team. I know you mentioned swapping a box, what other troubleshooting steps have you taken so far?

 

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