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LeeSoFL
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Valued Contributor

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354 Messages

Fri, May 22, 2020 4:00 PM

Search In Guide, NOW Jumps to Channel

I'm watching channel 400.  I press GUIDE and enter "416" then OK.  It now switches the channel I'm watching to 416 instead of displaying the guide for 416.  

 

It always worked where you press GUIDE, enter a channel number then OK, and it showed the guide for that channel.  If you pressed OK again it would change to that channel.  Somehow, they've lost a step in the process and it shouldn't be changing the viewed channel when you search the guide.

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Accepted Solution

Rustyben

Expert

 • 

24K Messages

1 y ago

let the search box populate so it isn't 'just' the channel number, then press OK. if you hit it too fast or two times it can change channel immediately

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LeeSoFL

Valued Contributor

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354 Messages

1 y ago

Slowing down keystrokes seems to be the "solution."   I didn't have this issue until recently, so I guess it means somehow Comcast has once again slowed something down.

 

It must cost them less to do it this way.

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