Screensaver

Please include option to disable screensaver! The one thing I love about my service is the ability to create playlists. That is the one feature than keeps me from cutting the cord. HOWEVER, the unwanted screensaver renders the playlist feature useless. I often have the TV on while not actually staring at the TV constantly. I work from home and have tried to put on a playlist while working, but since I’m working and not babysitting my TV, I can never get through a whole playlist or have one run through my work day without having to go back into the playlists and resume the movie I was watching. I never actually do that. I just turn off the TV, swear and wonder why I’m paying so much to be so angry. An additional annoyance is that I’ve often forgotten to turn off a TV that’s running the screensaver. If you don’t get rid of it, at least provide an option with more than 5 hours!

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Responses

CCAmir

Gold Problem Solver

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7.2K Messages

5 years ago

Hello lostgale, thank you for reaching out to us here with this concern. Although we don't have the option to turn off the screen saver we can submit this to our engineers for consideration to be added in a future update. I will pass this request onto their department on your behalf 🙂

4

rita888

Visitor

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23 Messages

Yes hoping you did this.Checking back.....Eager for this option to override screen saver ASAP. We pay too much for xfinity x1! We should be able to keep TV on if want or need. I need my TV to sleep and drown out street noise.. Feels like we are being treated like kids put on TV watch limits. NOT right that I cannot control my own viewing limits. My rights are being invaded.

4 years ago

0

renata

Contributor

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93 Messages

@XfinityAmir Please do let TPTB know this is an unwanted, unwarranted intrusion on our watching experience. We pay too much to be treated like toddlers. In addition, I don't see how this possibly saves any energy, and it's laughable to claim it saves from "burn in."

4 years ago

lostgale

Regular Visitor

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3 Messages

@rita888 Yes! I often work overnights and have the TV on for white noise- using a movie playlist without blaring commercials. When the screensaver interrupts the playlist, with a broadcast program and commercials in the background, it’s beyond annoying- it’s sleep deprivation. How is a screensaver preventing “burn in” more than the movie I chose to have playing?

4 years ago

0

XfinityChristina

Official Employee

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923 Messages

Hello, @renata and any others seeking assistance on this thread. It is over 9 months old and is considered to be a dead thread. Please create a new thread outlining the issue in detail that way we can assist there. This thread will be closed going forward.

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4 years ago

0

U

user_0448e9

Visitor

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1 Message

4 years ago

I start my morning watching the screensaver, while I eat my cereal. I am not interested in who got married, who had babies, who got divorced, who was seen with who. I would like to be able to set to my likes.

3

0

X1

lostgale

Screensaver

CCAmir

rita888

renata

lostgale

XfinityChristina

user_0448e9

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