Regular Visitor
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3 Messages
SCREENSAVER
When will I be able to Disable the Annoying Screensaver? 😡
I have always left my TV on for my pets to keep their anxiety attacks under control when they are home alone. Since the screensaver was added with no way to disable it I have beem force to put my 2 mature dogs on meditation for anxiety. Which may I add is rather expensive. If I can't disable the screenaver soon I will be forced to change my serive to justify the cost of the prescription. Comcast you should never add a service without giving your customers the choice to use it or disable it. Forcing us to use something we don't like is not right !!!!!! 😵😫😡😠
Signed , A Very Unhappy Customer!!!!!
CCAndrew
Gold Problem Solver
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25.9K Messages
1 y ago
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Rustyben
Expert
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24.1K Messages
1 y ago
adding.... the Harmony Hub and more expensive new models include custom time-events. you could set a timer to press for example the Xfinity button then exit restarting the timer.
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dffy
Regular Visitor
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3 Messages
1 y ago
Shouldn't that be left up to the owner of the Television Not Comcast.
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rita888
Visitor
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14 Messages
6 m ago
I agree....they NEED to allow us to disable this Screensaver. NOTHING on live TV is a still picture therefore WTH do they force this feature. We pay good money for xfinity and I should be able to keep my TV on ALL night if I want. I need a TV on to sleep to drown out the road noise. This feature infuriates me and we should all keep complaining about it until they do something!!
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renata
Contributor
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91 Messages
2 m ago
The other day I turned on Pop TV around 5:30 am to watch the daily ER marathon, which lasts until noon. At about 6 a.m. the box restarted (another pet peeve) and when it came back on, the annoying Screensaver was on. After half an hour!
In some positions, my remote is extremely difficult to reach and every time I change to these positions, that annoying Screensaver comes on. You can't "burn in" moving scenes, but the Screensaver is static - so how is that a protection?
Give me back my choice! The automatic restarts, which always happen when I get up for a break, the annoying EAS things which turn up several times a week, not just weekly, and now this forced sxreensaver are annoying intrusions and need to be corrected.
In addition, the Screensaver makes scrolling back to what it forced you to miss impossible. What is wrong with you people?
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