nrobert's profile

Frequent Visitor

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10 Messages

Friday, December 10th, 2021 3:22 PM

Closed

Scheduled recording priority list

I just got a replacement dvr and there are over 200 scheduled records in the priority list that are not mine. How do I get rid of them.

Regular Visitor

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13 Messages

3 years ago

Same type of issue here. Apparently there is a secret way to delete entries from the priority list? 

In addition to that, My DVR keeps recording shows that I have not scheduled to record. Can the dvr be hacked? 

Problem Solver

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874 Messages

Thank you for being an active member of the Xfinity Forums Community @stinga. I can't imagine the headache you have had with the DVR settings. I am sorry to hear this has been your experience.
 
First, I would suggest prioritizing your recordings. Follow the guidelines in this link https://comca.st/3Ku9sXW. This will allow you to view all recordings, delete the ones you don't want, and change the priority. 
 
Second, I would change your username and password using this link 
https://comca.st/3rybn5e
https://comca.st/3nIymJG
 
More often than not, I have noticed that it is usually a friend or family member setting recordings from the Xfinity Stream App innocently. If these steps don't help please reach out again. Our team will be on standby.   

I no longer work for Comcast.

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