2 Messages
Scheduled Programs are no longer recording
On my X1 and stream app, I no longer have anything showing up under scheduled. It says “Your Schedule is Empty”. I also cannot record single programs or series. I have been through all the troubleshooting steps with the automated chat and well as chatting with a live agent and nothing has worked. I restarted, refreshed, synced, etc.
Accepted Solution
user_epvegp
2 Messages
7 months ago
I just checked and my issue is fixed.
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cryoung7
New Poster
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7 Messages
7 months ago
This just happened to me also.
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cryoung7
New Poster
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7 Messages
7 months ago
Two days after all of my (hundreds) of Scheduled recordings disappeared and an inability to record anything, the problem is finally fixed. For future reference, Comcast SHOULD HAVE notified me that this problem was being worked on and an estimated date for completion.
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