2 Messages
Scheduled maintenance
Days before Xfinity scheduled maintenance (which what the recording says when I call) my tv is unwatchable, constant tiling and breaking up. Cannot talk to a human to get a credit on my account for 6 days worth of unwatchable channels
user_f0f935
2 Messages
2 years ago
This is my current TV
0
0
XfinityThomasA
Official Employee
•
2.3K Messages
2 years ago
Hello, @user_f0f935. Thank you for your feedback. Our Digital Care Team can help with all things Xfinity. Could you please send our team a direct message?
To send a direct message:
• Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
To expedite your request, please include your name, the account holder's name (if different), and the service address. Thank you!
0
0