Samsung Volume Runaway with New X1 Box and XR15 Remote
Xfinity representatives have been trying to help me resolve a runaway volume problem with the new X1 box and the XR15 remote. Hit the volume button one time and the volume surges up or down. I finally remembered that somewhere on this forum a member posted that making a change in the TV settings would resolve the problem.
For those who may encounter this issue on their newer QLED Samsung smart tvs, the following copied from Samsung's Emanual may resolve your problem:
Configuring the repeat settings for remote control buttons
Settings General Accessibility Remote Button Repeat Settings
You can configure the operation speed of the remote control buttons so that they slow down when you continually
press and hold them. First, set Slow Button Repeat to On, and then adjust the operation speed in Repeat Interval
This worked for me, and neither the Samsung help desk or the Xfinity customer assistance personnel seemed to know about this problem and solution.