2 Messages
Router has to be restarted everyday
Have to restart gateway modem everyday. White light remains on, when it goes out. I swapped the modem yesterday for a new one. It happened again today. The code on the tv box in another room is the RDK-10000. When I try to restart it it goes back to the same code.
XfinityMarcus
Official Employee
•
1.4K Messages
11 months ago
user_a38ehp thanks for reaching out today via Community Forums. You have reached the perfect place for assistance with your internet equipment. I know how important working service is so let's dive into these concerns together. We can also address the RDK error code you referenced on your Tv box. Have you already attempted any troubleshooting steps with your equipment thus far, outside of swapping out the modem?
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