Moeyan's profile

New Poster

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1 Message

Fri, Dec 25, 2020 9:00 AM

Resolve rdk 03036 error

Installed new equipment and 1 box keep giving error rdk 03036.

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

6 m ago

How sure are you that you have a live cable signal at the box?

Official Employee

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6.7K Messages

5 m ago

Hi Moeyan. I can assist with further troubleshooting your new box RDK error. To get started, please send me a private message and include your full name and service address so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message". 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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