Visitor
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1 Message
Report music channel aspect ratio issue
All TVs in household have wrong music channel aspect ratio appearing as letterbox. Occurred overnight with probable cause an “update” sent by Xfinity. Called support and ran through all suggested fixes with no result. All neighbors having same issue. Xfinity please fix.
XfinityRichard
Official Employee
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2.9K Messages
5 hours ago
Hi there, @Fprzybyla Thank you for taking the time to reach out regarding the wrong music channel aspect ratio you are experiencing. Since it's been a few days since you last posted are you still experiencing the same issues?-Richard
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