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user_lkmawi
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Sunday, January 12th, 2025 11:31 PM

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Replacement cable box is not sending signal to tv

Non dvr cable box is not responding to Xfinity remote or sending signal to tv?

Question

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Updated 

11 months ago

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Tek

Problem Solver

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927 Messages

11 months ago

Sounds like a bad box. Does it light up?

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XfinityDilary

Official Employee

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2.8K Messages

11 months ago

 

user_lkmawi Thanks for posting on our Community Forums. I'm sorry to hear your cable box is not responding. We'd like to help troubleshoot. Are you getting an error message or error code? Or is the TV box completely off and not turning on? 

 

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