Visitor
•
1 Message
replacement box install stuck at welcome screen
after
several tries, replacement box install won't go past welcome screen
ox gets warm but no lights at all
Visitor
•
1 Message
after
several tries, replacement box install won't go past welcome screen
ox gets warm but no lights at all
XfinityBenny
Official Employee
•
1.8K Messages
14 minutes ago
@user_x2qjk3 Thanks for adding a post to the forum. The Xfinity Assistant https://www.xfinity.com/xfinityassistant is a great resource to troubleshoot the box in real time, and get immediate results. Was the new box able to get past the welcome screen?
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