1 Message

Mon, Jan 3, 2022 5:40 PM

Replace XG1v1 box with XG1v4

I would like to inquire about replacing a recently installed XG1v1 box with the XG1v4 box.  Can somebody please assist?

Official Employee


187 Messages

5 m ago

tTank you so much for reaching out to us about your interest of replacing your current TV box. @pittben11 Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this https://comca.st/3JHsfyD send a "Peer to peer" ("Private") message:

Click "Sign In" if necessary

  • Click the "Peer to peer chat" icon
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it
forum icon

New to the Community?

Start Here