Tue, Jun 30, 2020 6:00 PM
I have tried all troubleshooting and would like a new tv box. As a new customer, this is very disappointing.
3 m ago
1 y ago
Hi there, jcrosbysav. Thank you for posting and for choosing this method of support! Very sorry to hear about your cable box troubles, especially as a new customer. We want to help! That error doesn't necessarily mean you need to swap the box, but we can take a further look at it. I saw your PM, I will reply shortly. Thanks!