jcrosbysav's profile

New Poster

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2 Messages

Tue, Jun 30, 2020 6:00 PM

Replace TV Box - Error Code RDK 03001

I have tried all troubleshooting and would like a new tv box.  As a new customer, this is very disappointing.

Responses

Official Employee

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2.6K Messages

1 y ago

Hi there, jcrosbysav. Thank you for posting and for choosing this method of support! Very sorry to hear about your cable box troubles, especially as a new customer. We want to help! That error doesn't necessarily mean you need to swap the box, but we can take a further look at it. I saw your PM, I will reply shortly. Thanks!

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