Removing ad on right side of last channel watched

Removing ads from last watched channel list

How do you remove the forced ads appearing in my last watched channel list, these ads remove two channels from the list causing the function not to work normally, I have ZERO interest in any ad forced on me (currently and Apple TV streaming show called The Morning Show). How can I getrid of these useless, annoying ads so my last watched channel list can operate properly

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XfinityMarshante

Official Employee

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713 Messages

3 months ago

Hello @jrhiccup, thank you for taking the time to leave a post. We truly appreciate your feedback. For exciting special events, a double-wide tile may appear in Last Watched for easy selection. Promotional tiles cannot be removed.

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jrhiccup

Visitor

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7 Messages

How is the start of a new season of a show on Apple TV considered an exciting event? The double wide ads are annoying and more cumbersome to use the last channel feature on my remote. I really wish Xfinity would allow us to delete the tile if once we see it, we determine we are not interested in the particular show.

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3 months ago

0

U

user_3p55gc

3 Messages

I have been fighting this awful battle for over a year with numerous complaints to customer service to no avail. There is no reason on earth why 1) they have to be two tiles wide and 2) not removable once seen!!! We KNOW what we want on our Last Watched toolbar and what we want to watch!!! We DON'T need Xfinity telling us in an ad that lasts all night long. Just wait until the Olympics start....

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1 month ago

XfinityBrianH

Official Employee

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1.8K Messages

user_3p55gc Thanks so much for reaching out to us here to provide feedback on your experience with the Last Watched channel list. I can definitely pass you feedback along to our developement team.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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1 month ago

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jrhiccup

Visitor

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7 Messages

Xfinity please also report for me. Maybe if customer service relays the customers’ dislike for the double wide with no removal option, they may fix it to be more customer friendly. Thank you

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1 month ago

0

X1

jrhiccup

Removing ad on right side of last channel watched

Removing ads from last watched channel list

XfinityMarshante

jrhiccup

user_3p55gc

XfinityBrianH

jrhiccup

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