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user_4n15nj
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Saturday, August 17th, 2024 9:41 PM

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Remove Choice TV plan

I have an Xfinity Internet plan Gigabit, bundled with Choice TV plan (10+ channels). I want to remove the Choice TV plan because I never watch TV. Thanks.

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Updated 

2 months ago

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XfinityMarcus

Official Employee

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1.3K Messages

6 months ago

user_4n15nj thank you for using the Community Forums. We can definitely assist you with making changes to your video service. Please send us a direct message with your full name and complete service address to get started.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message. 
 

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user_fqg3nr

1 Message

2 months ago

I'd like to remove the Choice TV plan from my internet plan.  

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XfinityRaf

Official Employee

 • 

722 Messages

Good evening @user_4n15nj. Could you please send our team a direct message with your full name and full address? Our team can assist with your request.

 

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 months ago

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