Thank you for posting on our community forums, user_q667ye. I'm sorry to hear about the remote. What kind of remote do you have? Are you trying to set it up with your TV box or with the TV? For more information on our remotes and how to pair them, you can visit us HERE.
XfinityDilary
Official Employee
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3.6K Messages
21 hours ago
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EG
Expert
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119.8K Messages
3 hours ago
Concern moved here to the TV help section.
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