Visitor
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3 Messages
Remote
I unpaired the remote and it is still not working. This is a new remote we received a few weeks ago and the same thing is happening
Visitor
•
3 Messages
I unpaired the remote and it is still not working. This is a new remote we received a few weeks ago and the same thing is happening
XfinityMatthew
Official Employee
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1.8K Messages
2 hours ago
Hello @user_4ok7db Thanks for reaching out. Sorry to hear the remote is not working. Can you provide a little more information on what is happening?
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EG
Expert
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118.1K Messages
46 minutes ago
Concern moved here to the TV help section.
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