I am so sorry to see that your remote has been giving you troubles @user_007324 ! If you would like the fastest and free way to swap out the remote would be to visit a local service center! If you are needing any assistance in locating a service center you can follow this link: https://www.xfinity.com/support/service-center-locations/ to locate one near you! Do you know when you would be visiting the service center? I would love to reach out to make sure the swap went well and the new remote is working for you!
XfinityDena
Official Employee
•
3.2K Messages
2 years ago
I am so sorry to see that your remote has been giving you troubles @user_007324 ! If you would like the fastest and free way to swap out the remote would be to visit a local service center! If you are needing any assistance in locating a service center you can follow this link: https://www.xfinity.com/support/service-center-locations/ to locate one near you! Do you know when you would be visiting the service center? I would love to reach out to make sure the swap went well and the new remote is working for you!
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