Visitor
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1 Message
Remote
Xfinity remote will not record. It has worked fine for almost two years, and all of a sudden, it has dropped two series recordings and will not record them.
Visitor
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1 Message
Xfinity remote will not record. It has worked fine for almost two years, and all of a sudden, it has dropped two series recordings and will not record them.
CCErika
Problem Solver
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339 Messages
2 years ago
Hey there! Thanks for taking time out of your day to post here on Forums! I’m sorry to hear that the remote stopped working. I’m curious if the TV is not responding to the remote, or are some buttons working, and others aren’t? If I can help fix the remote and save you the time from waiting for a new one. I'd love to help.
Here is a great article that can help solve many issues with our Xfinity remotes, I hope it helps! https://www.xfinity.com/support/articles/remote-xr2-or-xr5-buttons-do-not-work
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