Visitor
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1 Message
Remote won't work
We received 2 upgraded boxes XiOne SC and the remote paired with our older Samsung TV. It will not pair with the new Samsung S90H tv. I have tried all of the codes with no luck and the store gave me a replacement remote and that did not work as well.
XfinityAbel
Official Employee
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539 Messages
21 minutes ago
@user_d0dxag thanks for taking the time to post on our Xfinity Community Forums page. I'd like to do everything I can to help, do you have an XR11 or XR100 model remote? You can check by removing the battery cover on the remote control.
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