Hey there, sounds like you just need to pair your remote to your tv. Do you know which model remote and tv you have? Go to this link select the remote that looks like yours, hit continue, then select the tv brand that matches yours and then follow the on screen instructions on how to pair the remote with your TV.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Solution.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Solution.
Responses
CCAndrew
Diamond Problem Solver
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25.9K Messages
7 m ago
0
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user_cfbd32
Visitor
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1 Message
5 d ago
Fixed so I can control volume on my Bose sound bar but now on off button won’t work
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