Visitor
•
1 Message
Remote pair
I have a very old zenith tv and had to get a new box. Tried to pair the remote for volume and on/off. I enter zenith and go through about 10 iterations and it still cannot give me a code that works. To talk to a technician I have to give a credit card, they claim just $1 but the fine print says an additional $46 plus $46 monthly. This is not customer service. Can anyone help?
XfinityThomasC
Official Employee
•
2.5K Messages
27 days ago
Hello, @user_ouk2ir
Have you already tried pairing your Zenith TV using our remote code lookup tool https://www.xfinity.com/support/remotes/?
I'm not familiar with a charge being assessed to speak with a technician or a request for a credit card. Can you provide more detail on the exact Comcast service you currently have?
0
0