beckyjones53's profile

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1 Message

Sun, Jan 19, 2020 7:00 PM

Remote not working

Our remote just quit working - won't light up and our service is down. Changed the batteries.

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Rustyben

Expert

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24K Messages

1 y ago


@beckyjones53 wrote:

Our remote just quit working - won't light up and our service is down. Changed the batteries.


you posted in x1. is the power LED indicator on for the set top box? if not check the AC plug and connector. When you press the remote's buttons an LED at the top front surface of the remote will flash. what is on your TV screen? more information is needed to assist.

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