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2 Messages
remote not working properly
The remote for one of my TV's has begun to not function properly.....the power on / power off works / the mute button works.....however, it will not allow me to change channels, use GUIDE, use LAST, page up or page down.....I have changed batteries, followed all instructions for reprogramming remote.....still the same results.....help!
CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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Rustyben
Expert
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24.6K Messages
5 years ago
adding to CCAndrews response if you have rebooted the set top box and still not working, press the xfinity button on the remote. what color(s) flash on the remote's LED indicator?
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