remote lights up the green button on the cable box (remote) but the TV wont turn on?

Ive tried the online "reboot" but no change.

Also tried Setup - and then 981

and A + set up - no luck? Cant get anyone on the phone in this time .

Suggestions?

thnx

C,

Responses

cjrc1117

New Poster

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2 Messages

5 years ago

Sorry I dont know what that means. Thx for trying to help me

0

CCAndrew

Gold Problem Solver

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25.9K Messages

5 years ago

Have you tried inputting a different tv code?

0

CCAndrew

Gold Problem Solver

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25.9K Messages

5 years ago

Follow these instructions
https://www.xfinity.com/support/articles/programming-your-xfinity-remote

0

MichaelWheeler6

New Poster

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2 Messages

5 years ago

I still have Dish equipment next to Xfinity equipment. Will Dish equipment interfere with Comcast installation

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Rustyben

Expert

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24.6K Messages

5 years ago

@MichaelWheeler6 wrote:
I still have Dish equipment next to Xfinity equipment. Will Dish equipment interfere with Comcast installation

Does your TV's own remote turn on the TV? did you press the A button on the remote and use the set up remote for your TV?

0

X1

cjrc1117

remote lights up the green button on the cable box (remote) but the TV wont turn on?

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