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user_9dtf75
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Friday, September 26th, 2025

Remote Killing Batteries

My Xfinity remote is using brand new batteries up in 3 to 5 days. There are no stuck buttons or back lighting or voice issues that I can tell. Why is this happening? Yes

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6 days ago

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EG

Expert

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113.7K Messages

6 days ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the TV help section for assistance.

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XfinityVictor

Official Employee

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1.7K Messages

6 days ago

 

user_9dtf75 Hello, I am sorry you are having remote issues. I understand how frustrating it is, and I am happy to help you troubleshoot. First I will ask a few questions to better understand the root of the problem. We value you as a loyal customer and would like to resolve this issue, so you can enjoy our great service.  To avoid repeating any steps you may have already taken, can you please describe what you have done to resolve your remote issue? 

 

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