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Tuesday, April 8th, 2025 4:49 PM

Remote functions

Hello, 
I am new to xfinity and have a couple of questions regarding the rewind tv feature.

First of all it seems I can only rewind about 1/2 hour.  My old company would let me rewind to at least the beginning of a show. Is this supposed to be like this? 

Secondly after reminding and playing back, I am not able to pause or rewind again. Should it work like this? 

Official Employee

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308 Messages

3 months ago

Greetings@user_gqosi4 we appreciate you reaching out with your concerns. I myself like to take advantage of the rewind option as I always happen to miss something. I also love the record option. Typically, with the rewind option, you can rewind as far back as where you started. So if you start at the beginning of a show you should be able to rewind all the way to the start, however if you start like 15 min into the show you would only be able to rewind to that portion. Keep in mind you also have On-demand and can always start the episode from the beginning by watching it there. 

Visitor

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1 Message

7 days ago

Do not understand. Watching live show only lets me rewind back 20 minutes and not from where I started

Official Employee

 • 

1.8K Messages

Hello, @user_lcdhom usually you will be able to rewind a show back to about where you started. Your best bet is to record a full show if possible. Do you have DVR service?

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