1 Message
Remote control support
Remote jumps back to beginning when hitting fast forward button. Happens frequently. No particular channel or program.
Fix?
1 Message
Remote jumps back to beginning when hitting fast forward button. Happens frequently. No particular channel or program.
Fix?
EG
Expert
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106K Messages
3 months ago
The concern is not "Home Security Devices And Equipment" help related. Topic moved here to the TV help section for assistance.
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XfinityBillie
Official Employee
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2.6K Messages
3 months ago
@user_e7f1g1 Thank you for taking the time to reach out to us here on our Xfinity Forums. Does the fast forward button ever work as intended? It could be the remote itself, do you have another remote you might be able to pair with the cable box and see if it happens with a new remote?
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