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rufus97
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116 Messages

Monday, November 11th, 2024 11:01 PM

Remote Batteries

We have X1 black remote, about 6-7", with microphone.  We rarely use the microphone,  Problem is that we have to change the batteries every few weeks.  Is this normal?

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Updated 

5 months ago

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XfinityThomasA

Official Employee

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2.3K Messages

5 months ago

 

While mileage on various battery brands may vary, that does sound like too quick a turnaround time to be replacing new batteries,
rufus97. Did you know you can get a new remote at a nearby Xfinity service center? We can help ship a replacement too. 
 

 

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