rickwhoo's profile
rickwhoo
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Rousing Reactor
Much Appreciation

Contributor

 • 

41 Messages

Thu, Feb 13, 2020 6:00 AM

Remote Backlight

My XR15 remote backlighting stopped working again. What can I do?

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

Replace the batteries or replace the remote
rickwhoo

Contributor

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41 Messages

1 y ago

Looks like I need another remote...

BruceW

Gold Problem Solver

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22.3K Messages

1 y ago


@rickwhoo wrote: Looks like I need another remote...

Service Centers and Xfinity Stores should have no-extra-charge remote replacements. Check locations and hours at https://www.xfinity.com/support/service-center-locations to pick one up, or call Customer Service at 1-800-Comcast and have them send a remote to you, probably for a shipping/handling fee.

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