New Poster
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1 Message
Reinstating recordings after a system reset
My set top box/system was reset by Xfinity tech support.
Programs I had set to record now have a red circle with cancel line through them.
I am unable to set them to record again, nor am I able to cancel and then reset to record.
I've checked "scheduled" list, and it indicates "No items scheduled for next 14 days".
I have not found a resolution in the user guide.
Help?
Rustyben
Expert
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24.6K Messages
5 years ago
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
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