Reimage X1 set top boxes

Can I wipe my 3 set top boxes and have xfinity remotely reimage? My 3 set boxes have been hacked and Xfinity does not seem understand that this is a problem. Reimage will allow a fresh start without my hacker. So this is my last attempt at a fix before getting a new venfmdor. Xfinity support is the worst I've seen in my 20 years as a customer.

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Reolds_630

Visitor

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2 Messages

5 days ago

Sorry misspelled "vendor".

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XfinityShawn

Official Employee

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1.3K Messages

Reolds_630 We can help you with your cable box concerns on our end today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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3 days ago

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Reolds_630

Reimage X1 set top boxes

Reolds_630

XfinityShawn

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