Visitor

 • 

2 Messages

09/04/2026 2:39 PM

Refresh

TV says something is not quite right, also says refresh and that’s not working

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Visitor

 • 

2 Messages

2 days ago

TV says refresh. Something is not quite right but I did that and it’s not working

Official Employee

 • 

3.6K Messages

Good morning, @user_ks9d1v ! ☀️ Since it's been a few days since you last posted, are you still experiencing trouble with your TV service? If so, please let us know if you're still seeing the "Something isn't quite right" message and whether the refresh option is continuing to fail. We'll be happy to help get this resolved. 📺😊

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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