U

Visitor

 • 

1 Message

Wed, Sep 28, 2022 3:02 AM

Recordings won't delete on DVR

I have reset and refreshed the device but the recordings I want to delete won't go away no matter what I do and my DVR is almost full

XfinityDena

Official Employee

 • 

937 Messages

2 months ago

That occasionally happens where recordings get stuck and won't delete. I know that can be frustrating. To clear it, use the voice command 'device settings'. Scroll to bottom of the menu and use last menu item, sync DVR. Go ahead and sync the DVR and it should update. 

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