U

Visitor

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6 Messages

Monday, February 19th, 2024 3:31 AM

Closed

Recordings on Xfinity app are not on my x1 box.

I’ve noticed that a lot of the recordings that are listed on my Xfinity app are not showing up on my X1 saved list. Where did these recordings go? I have never used the app to schedule a recording. I only use the Xfinity box and my TV. Where did these recordings go?

Official Employee

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737 Messages

7 months ago

@user_a64464 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

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