nram91's profile

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2 Messages

Monday, February 3rd, 2020 6:00 PM

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Recordings corrupted/pixelated

All of our most recent recordings suffer either intermittent or full time severe pixelation/corruption. This applies only to recordings, not live TV or on demand, and only to our most recent recordings; playback of older recordings works as well as it always did. 

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Gold Problem Solver

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25.9K Messages

5 years ago

It’s possible the hard drive is going bad

Visitor

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2 Messages

4 years ago

I have this problem specifically with ABC and Fox, all recordings are pixelated and unwatchable.  It does not happen on any other channel.  It does happen every time on ABC and Fox.  Trying to get on with Comcast support is a nightmare of course.

Gold Problem Solver

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25.9K Messages

4 years ago

How do those channels look live?

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