nram91's profile

New Poster

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2 Messages

Mon, Feb 3, 2020 6:00 PM

Recordings corrupted/pixelated

All of our most recent recordings suffer either intermittent or full time severe pixelation/corruption. This applies only to recordings, not live TV or on demand, and only to our most recent recordings; playback of older recordings works as well as it always did. 

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

It’s possible the hard drive is going bad

Visitor

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2 Messages

1 m ago

I have this problem specifically with ABC and Fox, all recordings are pixelated and unwatchable.  It does not happen on any other channel.  It does happen every time on ABC and Fox.  Trying to get on with Comcast support is a nightmare of course.

CCAndrew

Diamond Problem Solver

 • 

25.9K Messages

1 m ago

How do those channels look live?

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