Recording the same show on multiple channels

I have set up a recoding for Chicago Fire only on KVOAD channel 211 for new episodes only. However, it is also recording old episodes (which are showing in the guide as new) on USAHD channel 218. How do I stop those episodes from recording?

Responses

CCSheila

Retired Employee

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1.1K Messages

3 years ago

@user_566cd1

Thank you for reaching out. Find a recording or the next time the show is on the guide press info then record options (different networks have different new/repeat/"no marking").

Is the new and repeats set to new? If 'new/repeat' is not marked at all then the X1 system will consider it 'new'.

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user_566cd1

Visitor

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2 Messages

@XfinitySheila

Thanks for your response. Yes, the recording was set for new episodes only and only on the channel I specified. I deleted the recording I set up and reentered it, and since then I’m getting only the new episodes. However, I’m not sure if the other channel just stopped showing reruns. It seems like they might have been running a whole season back to back and then have shown no more.

3 years ago

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CCSheila

Retired Employee

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1.1K Messages

Wonderful! Glad that worked. Please feel free to reach out if you do happen to run into this again and we can review.

3 years ago

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X1

user_566cd1

Recording the same show on multiple channels

CCSheila

user_566cd1

CCSheila

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