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Tuesday, May 21st, 2024 4:48 PM

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Recording show limit

I was told and also read that I can record 6 programs at one time, but I have been unable to do that. After I've recorded 2 the third says there is a conflict and this will cancel the other recording. I have 4 tv's and only 2 shows can be recorded throughout the household.

Am I doing something wrong?

Official Employee

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2K Messages

6 months ago

Hello @user_ilh5z8 how much storage space do you have? You can record up to six programs at one time without a DVR account enhancement. If you have X1 basic(non-enhanced) storage, you have 20 hours of DVR storage, and you can record up to two programs at one time. X1 DVR TV Box also has 150 hours of HD programming storage.

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