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TigerJr
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Rousing Reactor
Much Appreciation

Contributor

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113 Messages

Tuesday, December 16th, 2025 4:52 AM

Recording on DVR not Working after Cancel

If I cancel a scheduled recording on the X1 DVR then Reactivate it or manually trigger recording using the Record Button on the remote, it does not record into my saved recordings. 
Anyone else experiencing this issue?

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Updated 

14 hours ago

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XfinityAmandaB

Official Employee

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2.8K Messages

15 hours ago

 

TigerJr Thank you for stopping in for help with your DVR recording not saving if set back up after being canceled. Have you by chance used the Sync DVR option on your X1 box?


If not, give these steps a try: Press the Xfinity button on your remote.

Navigate right to the gear icon (Settings) and press OK.

Scroll down to Device Settings and select it.

Scroll to the bottom and select Sync DVR (or "Sync DVR Now").

Confirm the action when prompted.

Let me know if that helps with the next show that is set to record.

 

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