New Poster
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1 Message
Recording on DVR are skipping
Hello,
In the last few days all of my DVR recordings will not play back without several skips in the programs. I can not watch any of the recorded shows without interruptions. I’ve unplugged, turned off, restarted, ect. Nothing seems to be fixing it. Please help!
In the last few days all of my DVR recordings will not play back without several skips in the programs. I can not watch any of the recorded shows without interruptions. I’ve unplugged, turned off, restarted, ect. Nothing seems to be fixing it. Please help!
Responses
Jks1010
New Poster
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1 Message
2 y ago
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Batwoman
Contributor
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30 Messages
2 y ago
I'm in IL and been having the exact same issues everyone else had been having for the same amount of time. It's frustrating because I record shows and movies so I don't have to dsit through commercials.
Since this is a system wide problem, does that mean we all get refunds?
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joey92
Frequent Visitor
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8 Messages
2 y ago
Same problem.
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TroyLee
Regular Visitor
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3 Messages
2 y ago
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scrotie
New Poster
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1 Message
2 y ago
Unwatchable!! I expect a total refund for everyday that this problem continues!! Get it together Comcast!!!
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Bergmanmark
Regular Visitor
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5 Messages
2 y ago
Same problem in Colorado for shows recorded today. Recording from previous days are OK. This is clearly a system problem. Why isn’t someone from Comcast replying with some useful information?
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demanmusic
New Poster
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2 Messages
2 y ago
Same here in Seattle area. Just started happening today. Hope they fix it soon!
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Indy_bratt
Frequent Visitor
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5 Messages
2 y ago
Geez. They're so helpful - don't we all feel better now? Xfinity I swear ... 🙄😏
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mistywelter
New Poster
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1 Message
2 y ago
Mine is doing the same thing! I just called and was advised that its a national issue thats currently being worked on. I also texted the phone number given and it states there is an outage as well. And they wonder why I refuse to sign on for another 2 years.
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asm911
New Poster
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3 Messages
2 y ago
Having the same problem as everyone else starting today in the San Francisco Bay Area. Cannot play today's recordings. Previous recordings play fine. Comcast did a System Refresh which did not solve the problem. Called Comcast and the automated voice said they are aware of the problem and will notify me when it's fixed.
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dominick1946
New Poster
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2 Messages
2 y ago
The old DVR’s did have hard drives inside your box to record programs, but this is no longer the case with the XFinity X1 platform.
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joey92
Frequent Visitor
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8 Messages
2 y ago
They could atleast disable the fast forward block on on demand till they fix it.
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dominick1946
New Poster
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2 Messages
2 y ago
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Scandiami
New Poster
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1 Message
2 y ago
I’m having problems with my DVR recordings. It just started today. Aggravating! Unwatchable. I have to delete all today’s saved programs.
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jfox9913
New Poster
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3 Messages
2 y ago
If I have the X1 tuned to the channel I’m recording, I can rewind and watch the show that was just recorded. And it play fine. But if I go to the DVR menu and play it, I get the 3 dots while it tries to play the local recording and then switches to the horrible cloud recording.
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