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user_483a96
1st Topic

2 Messages

Sunday, September 24th, 2023 3:13 AM

Closed

Recording hours

How do I find out how many hours I can record. The space was over 90 percent full after 14 hours.

Question

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Updated 

2 years ago

65

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XfinitySheila

Official Employee

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1.1K Messages

2 years ago

@user_483a96 Hey there! For standard Cloud Storage you would have 20hrs. Howerver you are able to upgrade to upto 150hrs depending your needs. 

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user_483a96

2 Messages

How much would it cost to increase to 150 hours and can I do it thru the app or call in to New Service?

2 years ago

0

XfinityRoberto

Official Employee

 • 

1.7K Messages

Hi there, I am happy to go over pricing for you. 

 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

Let me know if you have any questions.

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2 years ago

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