U

Visitor

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1 Message

Fri, Sep 10, 2021 1:49 AM

Recording conflict

We suddenly have recording conflicts on all of our scheduled DVR recordings. We've done nothing differently- can someone help? We've tried resetting the box, as well as re-recording the series we have scheduled.

Responses

Official Employee

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254 Messages

1 m ago

Hello @user_1759ed, thank you for reaching out to us on our Community Forums. Could you please send our team a private message with your full name and full address? I myself enjoy relaxing at the end of the day by catching up on shows I missed, this issue would drive me crazy!

To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

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